>> Friday, February 6
Let me just share my rant. Actually I sent this to Globelines a while ago. And posted this anywhere I can. Forgive the spelling and grammatical errors. I was fuming mad while writing this.. and my hands were shaking (actually that's my usual reaction when I'm really mad). Anyway.. here goes..
I asked him if they are still having problems with their system or something, and he just told me that the problem is with my browsers. Gah! Stupid! Stupid! Stupid! I said this before and let me say it again GLOBELINES EFFIN SUCKS!!!
To Whom It May Concern:
I've been having problems with my internet connection for two weeks now. I keep calling your Customer Support and they are utterly useless! They couldn't even provide much help. One of them told me that there's a problem with my BROWSER that's why I can't open websites (all 3 of my browsers?! WTF?! Puuhllleease explain this to me!). I asked for help and assistance and he just told me that I WOULD BE THE ONE TO FIX IT NOT HIM! Now what kind of CUSTOMER ASSISTANCE IS THAT?
You are paying these people to handle customer complaints and help out anyway they can, and he REFUSED to help! Your internet service is a joke. Your Customer Support is of no use at all! If you cannot provide GOOD INTERNET SERVICES, then AT LEAST tell your Customer Service Representatives to be HELPFUL!!!
You certainly will lose your customers if you continue this kind of services.